Privacy
Timeback Solutions is a one-person Minnesota LLC. We collect the minimum info needed to talk to you and run your project. We don't sell data, don't run ad pixels, and the website doesn't set tracking cookies.
What we collect
- From you. Anything you share when you email us, book a call through Cal.com, or fill out a form — name, business, email, and whatever context you include.
- Automatically. Standard server logs from Cloudflare (IP, request path, timestamp) for security and uptime. We may also use Cloudflare Web Analytics, which is cookieless and doesn't track you across sites.
- From paid client work. Once you're a client, we hold the credentials and operational data needed to build your automations. That side of the relationship is governed by your signed MSA, not this page.
What we don't do
- Sell or rent your information to anyone.
- Run ad pixels, third-party trackers, or session replay.
- Use your information to train AI or ML models.
Who else sees your info
Only the tools we use to run the business: Cloudflare (hosting), Google Workspace (email), Cal.com (scheduling), HubSpot (CRM), Notion (project docs), Mercury (banking), Zoho Books (invoicing), PandaDoc (contracts), DigitalOcean (servers), and 1Password (encrypted credential storage). Each is bound by their own terms to protect your information.
Your choices
Email us at any time to see what we have, correct it, or have it deleted. We respect requests under the California Consumer Privacy Act, the Minnesota Consumer Data Privacy Act, and the EU/UK GDPR.
How long we keep it
Inquiry emails and CRM records stick around as long as they're useful, unless you ask us to delete them. Project and financial records are kept for the periods required by Minnesota and federal tax law (typically seven years). When a client engagement ends, we follow our offboarding routine and remove credentials and access.
Security
Credentials are stored encrypted in 1Password. Two-factor auth is on everywhere that supports it. Each client gets isolated infrastructure. More detail on the security page.
Contact
Timeback Solutions LLC — Minnesota, USA.
If we change this policy materially, the "Updated" date at the top changes too.